Privacy Notice

The information we collect depends on how you interact with us and which services you use.

 

Personal and contact information

This may include:

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• your name;

• date of birth and age;

• postal or billing address;

• email address;

• telephone number;

• parent or guardian details;

• emergency contact information; and

• communication preferences.

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Participation and coaching information

This may include:

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• paddling experience and current capability;

• coaching goals and development priorities;

• programme, event and attendance records;

• coaching observations and performance information;

• boat, equipment or sizing information;

• accessibility or additional support requirements; and

• relevant correspondence with you, your parent or guardian, or your coach.

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Health, safety:

Health, safety and safeguarding information

Where necessary to provide a safe service, we may collect:

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• medical conditions;

• allergies;

• medication information;

• dietary requirements;

• accessibility information;

• emergency-care information;

• accident or incident records; and

• safeguarding information.

Health information is treated as special-category personal data and receives additional protection.

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Travel information

Where we organise trips or international activities, we may collect information necessary to arrange travel and participation, such as:

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• passport information;

• travel and accommodation details;

• insurance information;

• parental permissions; and

• relevant emergency or medical information.

 

Photographs and media

We may collect or create:

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• photographs;

• video recordings;

• audio recordings;

• testimonials; and

• other content connected with our programmes, coaching and events.

 

Where appropriate, we obtain consent before using identifiable images or recordings for promotional purposes.

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Payment and transaction information

Most payments to Burners Basecamp are made by bank transfer.

When you make a payment, we may receive and retain limited transaction information, including:

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• the name of the person or account making the payment;

• the amount paid;

• the payment date;

• the payment reference; and

• information needed to match the payment to the correct booking or invoice.

 

We do not collect or store payment-card details.

 

Bank-transfer payments are also processed by the banks involved in the transaction, in accordance with their own privacy policies.

 

Website and technical information

When you use our website, we may collect:

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• IP address;

• browser and device information;

• pages visited;

• date and time of access;

• referring website;

• site-navigation information;

• cookie preferences; and

• analytics information.